Location Holy Trinity Catholic School (home school) part of the St Teresa of Calcutta Multi-Academy Company
Employer Birmingham City Council
Contract Type Apprentice – Fixed term £206.50 per week (£5.50 per hour)
Working Pattern 08.00 – 16.00. 37.5 Hours Week, full year. (subject to change)
One of the most essential departments in any organisation is its ICT service, and this is a fantastic apprenticeship opportunity to work in ICT Support and for Holy Trinity Catholic School. Virtually every member of staff and student uses IT every day for their work. They need the IT Support Service and Help Desk to provide immediate support for any problems they may have so that their work is not affected. As a member of the ICT Support team, you’ll be an invaluable member of the entire organisation.
On the IT Support team, as an ICT Support/AV Apprentice Technician you’ll support a wide range of school business applications and devices. You will be the first point of contact for all IT related queries which will include taking calls, responding to staff and students on a range of issues such as supporting mobile devices, software installation and classroom systems support. With the IT Support Team supporting the whole school, you are guaranteed to always find new and interesting problems to solve every day. The role will require a willingness to be flexible when supporting school events and extra-curricular activities outside normal school hours.
Working in partnership with TDM Wyre Academy, during the apprenticeship we will give you all the training and support you need to become an established IT Professional. You’ll be joining an organisation that supports not just apprentices, but all of our staff, to be the best we can be and provide excellent services for all who work and attend Holy Trinity Catholic School and the STOCMAC Academy. As an apprentice with us you’ll get real work experience, a dedicated work place mentor, and many training opportunities in order to give you all the skills and competencies required to be an IT Professional. You’ll also have the opportunity to work in different schools and settings (including Primary & 6th Form) across our recently formed Academy (STOCMAC).
Some IT skills are required, but even more so you must be a customer service champion and be someone who wants to help and support others in a school environment.
Also desirable are:
- Five GCSE’s at grade A* C, or equivalent, in English and Maths
- Excellent communication skills
- An analytical approach to problem solving
- A smart and professional appearance
- Good listening and note taking skills
- Basic IT knowledge e.g. Microsoft Office
- An ability to rapidly acquire new skills in software packages
- Desire to learn new technologies
Application Close Date: 19th November 2021
Interviews: WC 22nd November 2021